Bad customer service… Cannot reach loan manager. Come re-finance techniques. Turned in all of the files, skipped 5 closings. However wishing! Taking a loss. Troublesome support service. Crappy offer! Exactly how performed they started to cuatro.5 million for the conversion? Ask your Claims Lawyer Place of work.
It continue going us to the newest mortgage processors
Terrible customer support. I have been speaing frankly about good re-finance because no nearer to closing than simply I was in the Summer. Support service was bull crap. They just import us to each person, i am also bounced up to such as for example a golf ball. Most distressed and you may angry and you can was moving my financial asap. Don’t recommend Brand new Rez whatsoever.
My personal mortgage is which have Ditech therefore try offered in personal installment loans Cleveland VA order to The Rez
Avoid the use of NEWREZ….greatest mistake You will find made. Started seeking refi. Given that Can get it is now October nonetheless waiting. We have sent a comparable documents when you look at the many times. Can’t arrived at individuals from the phone. My personal financing is acknowledged 8 weeks ago however waiting. The firm was a joke wade elsewhere.
This new Rez ‘s the worst mortgage lender!! The latest Rez named and you can offered to refi my personal loan within an effective straight down interest. The borrowed funds Manager Ryan explained it might be effortless “no problem”. He and told you it’s not necessary for the next appraisal once the financing was only 12 months dated and in addition we just weren’t delivering any extra money away! HA… 5 weeks after he or she is requesting docs it already have. The borrowed funds Chip do not comprehend the docs I upload to their safer web site. The new undoubtedly bad lender You will find previously worked with! Conserve the new rage and get some other financial!!
NewRez/Shellpoint obtained our very own mortgage of Ditech. Basic commission to help you NewRez was a student in , which we set up via the NewRez webpages to own automated money into firstly monthly. Most of the ran better up to . It never ever got the latest percentage that has been allowed to be removed from your family savings! We didn’t notice until we had a trip on the regarding some strange count stating they were NewRez, didn’t speak to them once we failed to admit the amount. Looked at the membership on the internet through their website and you may reasonable and behold the new October commission hadn’t become instantly gotten! Got with the phone with NewRez customer service quickly to find out the thing that was taking place and you will was advised it had been certain variety of “glitch”. Actually, costs being mobile for fee very well once the ! You will find a number of money in the fresh new checking account for it! We talked that have a few some other persons towards , toward 2nd individual using the commission over the telephone with the fresh report out of her there will be zero late charge, no commission also it is ACH. It’s now and on its web page it is exhibiting me personally that it’s an unapplied payment! What on earth, this is the October 1 payment and really should was indeed applied as such Immediately into the . Therefore we get on the device once again using them now and you will inquire what’s happening? Was told that she’d instantaneously demand it be applied to the October percentage and “you aren’t later” We called our very own bank following talking to NewRez towards the and the financial institution told you “no attempt within fee was asked from the NewRez/Shellpoint, they (the financial institution) commonly stopping one commission and then we provides loads of money to fund cuatro numerous years of repayments”! I’ve below 12 months leftover about this very first mortgage and are generally surely considering going to the state lawyer general’s office, the greater team agency, hiring a legal professional and using this regarding today. The on line membership that have NewRez shows the following commission is auto-paid back is defined having The fall of step 1, but if we attempt to glance at the planned automated payments, they tells us we simply cannot once the account try “past-due”. This is so that incorrect toward of many profile! I have Not ever been later in 30 years with the help of our mortgage percentage therefore we enjoys the ultimate credit score more than 850! Will they be today likely to screw all of our credit history? Prevent Them!
