Dia regarding Encino, California () We enrolled in eHarmony and you will, within this couple of hours, chose to terminate given that I might located websites We popular. I went through this site and Agencia de citas Israel para mujeres you can is actually instructed to name an 800- number. I became told you to definitely just like the We previously got a free account (that we inside the good faith felt is actually signed) they will close this new account basically need nonetheless carry out not reimburse my credit card towards the $251 to your you to definitely-seasons membership. Y off Vancouver, Canada () We joined up with eHarmony in for a one-year-subscription off $250 (step three monthly obligations out-of $).
We signed my account online and emailed a customer features associate. My personal Summer bank card report suggests that eHarmony features billed me $ having the second repayment. I emailed the business to try and eliminate this matter however, the fresh new impulse I experienced back try they aren’t able to terminate my personal subscription and third percentage might possibly be energized on . Its reimburse rules is extremely unclear and you may mistaken. The consumer services rep. Courtney off Venice, Ca () I do believe eharmony have not the case advertising. In the first section of their current email address they promote another bring off ninety days towards the cost of step 1.
So. Wayne out of Coconut Creek, Florida () I’ve found this company as extremely deceitful. They encourage great suits, nevertheless ones which they delivered me personally was indeed not. We registered to make use of its 100 % free 7-day demo. They didn’t work for me, thus i made an effort to terminated online however, We acquired a contact stating I experienced to mention while in the regular business hours. Anyone I talked in order to spoke myself out of canceling of the providing me personally another eight 100 % free months. I tried it again and still planned to terminate however, this date the person We talked to was impolite and you can told you I experienced gone after dark 7 days trial. She told you I’m able to perhaps not rating a refund and you can told me personally to simply continue using the amount of time which i had already repaid having.
A month after, I discovered the services getting terrible and not meeting my personal needs, therefore i chose to cancel the assistance
I informed her that we wasn’t wanting along with their characteristics however, she said too bad, you aren’t getting a refund. Miranda away from Clarksville TN () I subscribed to annually within eharmony becuase of one’s great “deal”. I happened to be enrolled in weekly and you may made a decision to cancel my qualities (I got a slim range criteria plus in 6 weeks I got over 50 matches, in my experience it had been too in love so there is actually absolutely no way to seriously navigate compliment of all that easily). It had been that we is actually 8 days past the big date limit and they will not reimburse all currency. We informed all of them that they can costs me for your week, just not the year and did not agree to it.
Then again, as you see, nearby the base of webpage, from the second to past part, it changes to three weeks for the price of step one Per Day
I have attempted numerous times to obtain ahold of someone and you can they keep advising me to write a page, that we did and you may had a simple means page right back just how they may not help me and they was indeed probably get their money, (exactly who wants grievances in just letter in the present big date? I’ve canceled my credit and you can propose to statement one later on fees while the fraudulant. For the time being I’m able to continue steadily to inquire Louise Guerin (Buyers Connections Director) to possess a remedy. Yveth away from Lanham MD () Really upset, I siged up having thirty days trial, payed the latest subsription, the already been thirty days due to the fact, You will find emailed eharmony, canceled the fresh new registration, they haven’t yet responded to me personally, or returned my personal mony. They will not checklist a phone number to help you customer service or bring an email address to store an open comunication.
