Now, I can not discover any contact number to-name to try and clear me personally of site
My question for you is why must they provide a free subscription however, perhaps not reimburse my personal money. Kathy out of Fond Du Lac WI () We entered eHarmony for 90 days. After this step three week several months I wanted aside by quality of fits I found myself researching. I had shown on my subscription function during the times 2 you to definitely I did not want to be automatically restored. At the conclusion of my personal subscription go out I was immediately restored for another day. My profile continues. I’ve attempted to cancel my profile and remove they however, I nonetheless rating age-send texts regarding guys for the provider who would like to communicate with me.
I might never ever within my life go onto the website once again. Michael regarding Punta Gorda Florida () Eharmony tends to make fits with people which aren’t people. This is accomplished through getting you to definitely complete an enthusiastic eharmony character but when you pick to not ever build payment and you will signup, it nevertheless suits your with other expenses players. How to discover which? We finished the newest Eharmony profile but don’t performed join. I continued to find emails getting days with matches which they got generated anywhere between myself and other people. Definitely, I could perhaps not address brand new suits or demands to speak along with other professionals. The indegent Eharmony members was paired each day with nonmembers one to are unable to address or participate in the brand new matches.
Of course, new assuming person I am, I penned a page and sent they certified – zero effect
We emailed eharmony and you may expected them as to why they do this and you may without a doubt never obtained a reply. Terri from Richmond, Virtual assistant () We signed towards the for just one day into the January 14th but they immediately debited my bank for another few days. We located an unknown number while I titled toward March 18th I found myself told that my personal money would be refunded. In the event the money wasn’t replaced inside my account, I called and you can was known its records and a message it delivered hence completely misrepresented the device get in touch with off 2/18. They rejected saying that my currency would-be reimbursed and you may informed me personally that i would need to correspond thru snail mail given that email isn’t reliable, it will become shed. They got $49 without my personal consent.
Which is minor in comparison to the psychological destroy of this poor people quality of their fits in addition to decreased pursue–owing to from the of those received. Keith out of Vent St. Lucie, Fl () We signed up and taken care of a single-years service having Eharmony inside . Into the November, brand new membership would not deal with my personal code and so i was no prolonged able to access my membership . Immediately following of several emails without effect, I happened to be in a position to track down a telephone number (which was no brief activity). Immediately after speaking to a person who confirmed my personal membership was vacant, I found myself informed I’d to react, written down, to find a reimbursement. We have paid for a help that has been not made having the size of brand new agreement.
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Susan out of Plainfield IL () I’ve requested to the numerous hours to possess my personal Eharmony subscription to become terminated and so they continue to charges my credit card. As i attempt to log in to get in touch with them, my personal code can not work and relationship to access my personal password doesn’t work sometimes therefore i can not get in for the web site. Caryn regarding Raytown MO () Once the I am shut in, I desired to meet up anybody online. I joined eHarmony January 07. Being toward fixed income, I was reluctant, however, made a decision to give it a try 30 days. It actually was never ever you’ll be able to to answer anybody, not too there were lots of. We never ever had a move with someone! I began communicating with them more often than once to close my personal subscription.